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COMMON PROBLEM
 Troubleshooting / Casino Blank Screen
If
you only see a blank screen and/or cannot see the
casino games, or it just doesn't look complete, it
means that your browser is not Java enabled.
The problem could be one of this:
1)You
are probably using AOL as your main browser.
The solution is to minimize the AOL window, and open
an external browser. Internet Explorer or Netscape
for example. If you don't have Internet Explorer or
Netscape, just click on the icons on the download
center below to get the new version of this browsers.
2)
You may be using a very old browser version
of Internet Explorer or Netscape Navigator. The solution
is to click on the icons on the download center
below to download the new version of these browsers.
Troubleshooting / Registration
After
registering, you should receive your username via
email. If you do not receive the email, call us toll
free to 1-800-535-8108 or click
here to send an email.
Troubleshooting / Lost Connection With Casino Server
This
means you left the casino board window open
for more than 5 minutes without making any entry.
Don't worry about this, re-login and select
the same game you were playing before lost connection
and play will resume where you left off.
BROWSER
REQUIREMENTS :::::::::::::::::::::::::::::::::::::::::
Casino: A standard Java enabled browser
Sportsbook: A standard Java Script enabled browser
Test
Your Browser
(will it work?) |
Sportsbook |
Casino |
| AOL*
(see below) |
Yes
(external browser only) |
Yes
(external browser only) |
| Netscape (3.0 or higher) |
Yes |
Yes |
| Explorer (3.0 or higher) |
Yes |
Yes |
| WebTV |
Yes |
No |
**Windows
3.11 Users: Explorer 3.02 or higher is necessary
RESOLUTION
PROBLEMS (games
don't fit in the screen) :::
This
means that you have a video resolution of 800x600
or less. The best resolution to use for the games
is of 1024x768. The solution is really simple,
just follow the next steps.
a)
Right click on your computer's desktop. A window will
pop up with a group of options. Select "Properties".
b)
Another window will appear. Click on the "Settings"
option on the top right corner.
c)
On the "Desktop Area" space, select 1024x768
and click apply. That's it, you can start playing
now. If you can't see the 1024x768 option that
means that your video card doesn't support this resolution,
go to the next step then.
d)
Your video card doesn't support the 1024x768 resolution. You can take one of this solutions. One,
adjust the scroll bars so you can see better the games.
Or two, click
here for an special 800x600 or less casino games board.
 MAC
USERS :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
For
MAC users the way of registration, playing and betting
is exactly the same as pc users except if you are
using AOL to connect. If you are doing this, then
you need to have AOL version 3.0 and download the
latest version of internet explorer or Netscape navigator.
After you do this, go and connect to AOL. Once the
main screen appears, minimize the AOL program (click
on the finder menu at the right top hand corner and
click "Finder", then click the same menu
and click on the "Hide Others" option, then
open your Internet Browser "Netscape Navigator/Internet
Explorer" ). and use internet from their. Remember
to have open the "Open Transport" utility.
To download a new version of Netscape Navigator, Internet
Explorer or AOL, just go to our download center below.
RESIZE
SITE
Please
select one of the following options
and
you will going to see the main page on the new size.
DOWNLOAD
CENTER
You
can download the latest version of Netscape
Navigator, Internet Explorer, and AOL, totally free,
by just making a click below, on the icon of the program
you want.
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